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The Opportunity

We currently have several exciting opportunities for experienced Domestic Violence Case Mangers based at our Eastern & Western Suburbs Programs:

  • 2x Full time, permanent – Western
  • 1x Full time, fixed term (18 September 2020 until 22 March 2021) - Western
  • 1x Full time, permanent – Eastern

The Domestic Violence Case Manager position will be responsible for contributing to alleviating the effects of domestic and family violence experienced by women and children through the provision of both crisis intervention and case management services.

Reporting to the Program Manager you will be team focused and involved with coordinated approaches to service delivery across key stakeholder groups. You will also need to be available for rostered out of hours on call duties.

Key accountabilities of the role will include

  • Understanding of contemporary gender issues pertinent to women’s and children’s health and wellbeing.
  • Understanding of systems and navigation of systems that facilitates quality outcomes for women and their children.
  • An understanding of social justice principles.
  • Ability to prioritise competing needs and demands of clients.
  • Commitment to a collaborative, proactive and strengths based approach to casework.
  • Interpersonal and relationship development skills.

The following are essential for this role

  • A Degree or Diploma in Social Work, Social Sciences, Community Services, Human Services, Health Sciences and /or experience commensurate with the position.
  • Significant knowledge and experience in the provision of case management responses and casework interventions.
  • Sound knowledge and experience in crisis intervention.
  • Knowledge of the particular needs of women and children affected by domestic and/or family violence.
  • Demonstrated empathy and the ability to build relationships with a diverse range of marginalised and highly vulnerable people including ATSI and CALD.
  • Ability to promote and implement quality service responses, which are underpinned and informed by Women’s Safety Service SA values and delivery mod

Benefits of joining WSSSA

  • SCHADS Level 5
  • Salary sacrifice options available
  • Enjoy wellbeing initiatives such as Bring Your Pet to Work and free flu vaccinations

To Apply

Applications must include a resume and cover letter, briefly addressing the selection criteria within the Position Description, which can be found HERE

Applicants must:

  • Hold a current full drivers licence
  • Current or eligible for DHS Working with Children check and National Police Clearance


 Inquiries can be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it.

 WSSSA is an Equal Opportunity Employer, committed to building our strengths through a diverse and inclusive workforce.

Aboriginal and Torres Strait Islander applicants, applicants of culturally diverse backgrounds, those with disability, and gender diverse applicants are strongly encouraged apply.

Job Application Form


Women’s Safety Services SA requires that all applicants complete a declaration before their application can be further processed. Failure to complete the whole document or failure to fully disclose all requested information may result in your application being rejected. If information disclosed by you in this form is found to be inaccurate, then your application may be rejected. If you obtain a position with WSSSA in part on the strength of this application and information is found to be inaccurate, then you may face disciplinary action up to and including termination of your position. This declaration will need to be sworn or affirmed before a Justice of the Peace, a Commissioner for taking Affidavits (a legal practitioner) or a Proclaimed Police Officer before being submitted as part of your application.


Download Statutory Declaration Form

This means a sex-related offence or a crime, including sexual assault, Child pornography or an indecent act involving a child

Application Files and Additional Information

Please attach your cover letter, resume, your completed declaration and a document addressing the selection criteria. All declarations must be sworn or affirmed before a Justice of the Peace, a Commissioner for taking Affidavits (a legal practitioner) or a Proclaimed Police Officer before submitting. Maximum file size 2MB. Allowed formats DOC, DOCX, PDF, JPG, PNG.

You cannot complete your application if any of these documents are missing.

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Important Note

Please note that the Women’s Safety Services SA contact email is only supervised between 9AM-5PM, Monday to Friday, and you will not receive a response outside these times.

If you are in urgent need of assistance or are concerned for your safety, please call 000 or call our Domestic Violence Crisis Line on 1800 800 098 or 1800 RESPECT (1800 737 732)

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