1800 RESPECT, a program provided by Women’s Safety Services SA (WSSSA), in partnership with Medibank Health Solutions and other interstate services, is a National telephone and online counselling service for those whose lives have been affected by domestic, family and/or sexual violence. This confidential service is available 24 hours per day, seven days per week.
We are looking for a Trauma Practice Leader on a fixed term basis, working between 0.8 – 1FTE until the end of January 2021. The Trauma Practice Leader provides direction, consultation and support to Specialist Trauma Counsellors by promoting high quality call outcomes, facilitating practice solution strategies and contributing to develop responses.
Key accountabilities of the role will include
The key objective for this position is to lead a National telephone and online counselling team. The Trauma Practice Leader will be located within the 1800RESPECT program to contribute to alleviating the effect of domestic, family and sexual violence for the client group. This position works within an established national framework based on specialist knowledge and best practice principles requiring the highest level of professionalism, ethical behaviour, confidentially and empathy. Other responsibilities include:
- Ensure smooth operation of services on a daily basis through liaison with Key Stakeholders and act as an escalation point
- Provide debriefing to Specialist Trauma Counsellors post interventions including regular call-coaching
- Direct provision of trauma counselling services as required
- Actively acquire knowledge about resources and services that support and enhance WSSSA services
- Identify individual and team practice development opportunities
The following are essential for this role
- Tertiary qualification in counselling, psychology, social work, behavioural sciences or a related field (essential)
- Experience in leadership of staff, along with working in a socially and culturally inclusive practice
- Understanding of Federal and State Child based protection legislation relevant to service delivery
- Exceptional communication skills including the ability to communicate effectively with a diverse range of cultural and social groups
- The ability to adapt your service dependant on the individuals needs
- Previous experience working within sexual assault, domestic, family violence and the provision of Trauma informed counselling
- The ability to work in a fast paced and high demanding work environment
Benefits of joining WSSSA
- Level 6 SCHADS Award
- Salary sacrifice options available
- Enjoy wellbeing initiatives such as Bring Your Pet to Work and free flu vaccinations
Applications must include a resume and cover letter, briefly addressing the selection criteria within the Position Description, which can be found HERE
- Hold a current full drivers licence
- Current or eligible for DHS Working with Children check and National Police Clearance
APPLICATIONS CLOSE: 16 August 2020
WSSSA is an Equal Opportunity Employer, committed to building our strengths through a diverse and inclusive workforce.
Aboriginal and Torres Strait Islander applicants, applicants of culturally diverse backgrounds, those with disability, and gender diverse applicants are strongly encouraged apply.