Careers

The Opportunity

An exceptional opportunity has arisen for an experienced and passionate Leader to take up the role of Chief Operating Officer at WSSSA on a full time, fixed term basis, from the end of September 2020 until February 2021.

As part of the Executive Leadership team, you will be a strategic thinker, responsible for evaluating, planning and developing, and implementing WSSSA’s service model, to ensure quality outcomes for all clients, and the achievement of organisational goals and strategy.

Reporting to the CEO, you will provide strategic leadership advice and play a key leadership role in the ongoing development of a productive organisational environment.

Key accountabilities of the role will include:

• Ensuring the implementation of quality service responses, which are underpinned and informed by WSSSA values and service delivery model;
• Oversee contract requirements and the completion of tender processes;
• Ensure high level management of key stakeholder relationships;
• Analyse client services, trends, strategies and standards and evaluate impact on the current service model;
• Develop and implement policies and procedures that address the needs of a diverse range of marginalised and highly vulnerable clients groups including ATSI and CALD women and their children;
• Monitor trends and progress and adapt strategies, procedures and policies to deliver the highest level of service provision and influence policy development;
• Oversee the implementation and ongoing development of WSSSA’s client participation framework; and
• Act in capacity of CEO position as required.

About you

To succeed in this role you must demonstrate exemplary leadership skills and have a strong aptitude for managing key stakeholder relationships. You will have gained prolific experience in Contract Management and Program Management within a similar community facing organisation. This will see you develop and maintain relationships with key internal and external stakeholders to enhance our ability to work more effectively with our clients. You will inspire confidence, easily build rapport and a demonstrated ability to exert influence across an organisation, and a commitment to and alignment with our values and principles.

The following are essential for this role:

• Proven ability to develop, implement, and manage the delivery of quality services to women and children affected by domestic and family violence;
• Demonstrated empathy and the ability to build relationships with a diverse range of marginalised and highly vulnerable people;
• Ability to motivate and facilitate individual and team performance by providing positive leadership, management and supervision;
• Experience with leadership, management, budgeting and strategic planning;
• Significant experience in Service Development, management and evaluation;
• Ability to develop and maintain partnerships with key external organisations; and
• Knowledge of funding sources and experience writing submission that assist in gaining funding for specific and targeted projects/programs.

To Apply

Applications must include a resume and cover letter, briefly addressing the selection criteria within the Position Description, which can be found HERE

Applicants must:

• Hold a current full drivers licence
• Current or eligible for DHS Working with Children check and National Police Clearance

APPLICATIONS CLOSE: 19 July 2020

WSSSA is an Equal Opportunity employer. Aboriginal and Torres Strait Islander applicants who meet the requirements of this position are strongly encouraged to apply.