Call Us 1800 800 098

exit button

The Opportunity

An exceptional opportunity has arisen for an experienced and passionate Leader to take up the role of Chief Operating Officer at WSSSA on a full time, fixed term basis, from the end of September 2020 until February 2021.

As part of the Executive Leadership team, you will be a strategic thinker, responsible for evaluating, planning and developing, and implementing WSSSA’s service model, to ensure quality outcomes for all clients, and the achievement of organisational goals and strategy.

Reporting to the CEO, you will provide strategic leadership advice and play a key leadership role in the ongoing development of a productive organisational environment.

Key accountabilities of the role will include:

  • Ensuring the implementation of quality service responses, which are underpinned and informed by WSSSA values and service delivery model;
  • Oversee contract requirements and the completion of tender processes;
  • Ensure high level management of key stakeholder relationships;
  • Analyse client services, trends, strategies and standards and evaluate impact on the current service model;
  • Develop and implement policies and procedures that address the needs of a diverse range of marginalised and highly vulnerable clients groups including ATSI and CALD women and their children;
  • Monitor trends and progress and adapt strategies, procedures and policies to deliver the highest level of service provision and influence policy development;
  • Oversee the implementation and ongoing development of WSSSA’s client participation framework; and
  • Act in capacity of CEO position as required.

About you

To succeed in this role you must demonstrate exemplary leadership skills and have a strong aptitude for managing key stakeholder relationships. You will have gained prolific experience in Contract Management and Program Management within a similar community facing organisation. This will see you develop and maintain relationships with key internal and external stakeholders to enhance our ability to work more effectively with our clients. You will inspire confidence, easily build rapport and a demonstrated ability to exert influence across an organisation, and a commitment to and alignment with our values and principles.

The following are essential for this role:

  • Proven ability to develop, implement, and manage the delivery of quality services to women and children affected by domestic and family violence;
  • Demonstrated empathy and the ability to build relationships with a diverse range of marginalised and highly vulnerable people;
  • Ability to motivate and facilitate individual and team performance by providing positive leadership, management and supervision;
  • Experience with leadership, management, budgeting and strategic planning;
  • Significant experience in Service Development, management and evaluation;
  • Ability to develop and maintain partnerships with key external organisations; and
  • Knowledge of funding sources and experience writing submission that assist in gaining funding for specific and targeted projects/programs.

To Apply

Applications must include a resume and cover letter, briefly addressing the selection criteria within the Position Description, which can be found HERE

Applicants must:

  • Hold a current full drivers licence
  • Current or eligible for DHS Working with Children check and National Police Clearance


WSSSA is an Equal Opportunity employer. Aboriginal and Torres Strait Islander applicants who meet the requirements of this position are strongly encouraged to apply.

Job Application Form


Women’s Safety Services SA requires that all applicants complete a declaration before their application can be further processed. Failure to complete the whole document or failure to fully disclose all requested information may result in your application being rejected. If information disclosed by you in this form is found to be inaccurate, then your application may be rejected. If you obtain a position with WSSSA in part on the strength of this application and information is found to be inaccurate, then you may face disciplinary action up to and including termination of your position. This declaration will need to be sworn or affirmed before a Justice of the Peace, a Commissioner for taking Affidavits (a legal practitioner) or a Proclaimed Police Officer before being submitted as part of your application.


Download Statutory Declaration Form

This means a sex-related offence or a crime, including sexual assault, Child pornography or an indecent act involving a child

Application Files and Additional Information

Please attach your cover letter, resume, your completed declaration and a document addressing the selection criteria. All declarations must be sworn or affirmed before a Justice of the Peace, a Commissioner for taking Affidavits (a legal practitioner) or a Proclaimed Police Officer before submitting. Maximum file size 2MB. Allowed formats DOC, DOCX, PDF, JPG, PNG.

You cannot complete your application if any of these documents are missing.

Call Us 1800 800 098

Stay in touch with us via social media

WSSSA P facebook WSSSA P twitter



excellence of service badge

Important Note

Please note that the Women’s Safety Services SA contact email is only supervised between 9AM-5PM, Monday to Friday, and you will not receive a response outside these times.

If you are in urgent need of assistance or are concerned for your safety, please call 000 or call our Domestic Violence Crisis Line on 1800 800 098 or 1800 RESPECT (1800 737 732)

Go to top